Contact Us

The Zentheca team is dedicated to providing you with an exceptional experience.
If you have any questions or need support, you can reach us at: support@zentheca.com

You can also use the contact form at the bottom of this page for convenience.
We do our best to respond to all inquiries within one business day.

For questions about an existing order, please include your order number or the email address used at checkout.

Thank you for choosing Zentheca — we’re excited to be part of your self-care journey!

We’re Happy to Help!

Questions, concerns, or issues? No problem – we’re here for you.

Just send us a message using the form below.

Thanks for contacting us. We'll get back to you as soon as possible.

Schreiben Sie uns eine E-Mail

support@zentheca.com

Our customer support team is available to assist you Monday to Friday, from 10:00 AM to 5:00 PM (local time).

 

Australia: (03) 4063-3959

United States & Canada: (507) 619-5470

United Kingdom: 01727-326340

 

For international calls, please add the country code.

We look forward to assisting you!

Shipping & Delivery – Frequently Asked Questions (FAQ)

How long does it take to ship my Zentheca order?

We process and ship your order within 1–2 business days. Once your package leaves our warehouse, you will receive a shipping confirmation email with your tracking number.

How long does delivery take?

Estimated delivery times:

  • USA, Canada, Australia: 5–10 business days
  • EU countries & UK: 5–12 business days

Please note: In rare cases (e.g., high demand or holidays), delivery may be slightly delayed.

How much does shipping cost?

United States: Free shipping

International (EU, UK, etc.): Free shipping for orders over $40 USD
– For orders below that amount, shipping costs $4.99 USD

How can I track my order?

Once your order has been shipped, you'll receive an email with a tracking link so you can follow your delivery status at any time.

What should I do if my order is delayed?

If your order hasn’t arrived within 15 business days, please contact our customer support team at:
📧 support@zentheca.com
We’ll be happy to assist and resolve the issue.

Does Zentheca ship worldwide?

We currently ship to the USA, Canada, Australia, the UK, Switzerland, and most EU countries.

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Stay in Touch

support@zentheca.com

Our customer support team is available to assist you Monday to Friday, from 10:00 AM to 5:00 PM (local time).

 

Australia: (03) 4063-3959

United States & Canada: (507) 619-5470

United Kingdom: 01727-326340

 

For international calls, please add the country code.

We look forward to assisting you!

Legal

Terms & Conditions

Privacy Policy

 

Shipping Policy

Cancellation & Refund Policy

Cookie Policy

Legal Terms

Help

About Us

FAQs

Contact

Track Order

Stay in Touch

support@zentheca.com

Our customer support team is available to assist you Monday to Friday, from 10:00 AM to 5:00 PM (local time).

 

Australia: (03) 4063-3959

United States & Canada: (507) 619-5470

United Kingdom: 01727-326340

 

For international calls, please add the country code.

We look forward to assisting you!

 
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