Contact Us

The Zentheca team is always committed to providing you with the best possible service.
If you have any questions or need assistance, feel free to email us at: support@zentheca.com

Alternatively, you can simply use the contact form at the bottom of this page.
We aim to respond to all inquiries within one business day.

Note: If your message concerns an existing order, please include your order number or the email address used at checkout.

Thank you for choosing Zentheca – we look forward to assisting you!

We’re Happy to Help!

Questions, concerns, or issues? No problem – we’re here for you.

Just send us a message using the form below.

Thanks for contacting us. We'll get back to you as soon as possible.

Schreiben Sie uns eine E-Mail

support@zentheca.com

Shipping & Delivery – Frequently Asked Questions (FAQ)

How long does it take to ship my Zentheca order?

We process and ship your order within 1–2 business days. Once your package leaves our warehouse, you will receive a shipping confirmation email with your tracking number.

How long does delivery take?

Estimated delivery times:

  • USA, Canada, Australia: 5–10 business days
  • EU countries & UK: 5–12 business days

Please note: In rare cases (e.g., high demand or holidays), delivery may be slightly delayed.

How much does shipping cost?

United States: Free shipping

International (EU, UK, etc.): Free shipping for orders over $55 USD
– For orders below that amount, shipping costs $5.50 USD

How can I track my order?

Once your order has been shipped, you'll receive an email with a tracking link so you can follow your delivery status at any time.

What should I do if my order is delayed?

If your order hasn’t arrived within 15 business days, please contact our customer support team at:
📧 support@zentheca.com
We’ll be happy to assist and resolve the issue.

Does Zentheca ship worldwide?

We currently ship to the USA, Canada, Australia, the UK, Switzerland, and most EU countries.

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support@zentheca.com

+65 81205944

Ad Share Sale PTE LTD

190 Middle Road, #16-02 Fortune Centre, Singapore 188979

UEN: 202315366E

Legal

Terms & Conditions

Privacy Policy

 

Shipping Policy

Cancellation & Refund Policy

Cookie Policy

Legal Terms

Help

About Us

FAQs

Contact

Track Order

Stay in Touch

support@zentheca.com

+65 81205944

Ad Share Sale PTE LTD

190 Middle Road, #16-02 Fortune Centre, Singapore 188979

UEN: 202315366E

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